FAQ
Q: What makes the GLUCOCARD Vital® different from other systems?
A: Every person who needs to monitor his/her blood glucose has individual preferences. That is why there are many options in the market. GLUCOCARD Vital features include Auto Coding, AST, 7 second test time, and 0.5 µL sample size.
Q: What is “auto coding”?
A: There is no need to physically code the GLUCOCARD Vital. Coding is accomplished simply by inserting a test strip into the meter – and the meter takes care of the rest!
Q: What is the sample size of the GLUCOCARD Vital?
A: A 0.5 µL sample is required.
Q: How long does the battery last?
A: The meter requires one 3V CR2032 battery. Generally, the battery should last approximately 2,000 tests at 4 tests per day.
Q: Do I need to reset the time after the batteries have been replaced?
A: No meter settings or stored test results will be altered unless you:
- Touch the metal portion on the main unit with your fingers or any metal.
- Take over 30 seconds to replace battery.
- Load the battery incorrectly.
- Insert a used or weak battery.
Q: What is the strip shelf-life?
A: Test strips have a 24-month shelf-life expiration and are good for up to 3-months after opening. Remember to write the date you opened the test strip bottle in the space provided.
Q: Can I use the GLUCOCARD Vital system if I am undergoing oxygen therapy?
A: The GLUCOCARD Vital may yeild false results for those undergoing oxygen therapies. (The chemistry of the Vital test strip is Glucose Oxidase.)
Q: Is the GLUCOCARD Vital system affected by maltose and/or icodextrin?
A: No, maltose and/or icodextrin do not affect the GLUCOCARD Vital system.
Q: Does the GLUCOCARD Vital display test results in both mg/dL and mmol/L?
A: No, the GLUCOCARD Vital is programmed to display only mg/dL in the US.
Q: Is the GLUCOCARD Vital Blood Glucose Meter whole blood or plasma referenced?
A: GLUCOCARD Vital is plasma referenced.
Q: How do I clean the GLUCOCARD Vital and how often?
A: Clean the outside of the meter with a damp cloth only. Dirt, dust, blood, control solution, or water entering the meter could cause damage.
Q: What type of lancet is included in the GLUCOCARD Vital Kit?
A: The meter kit contains a 28 gauge general purpose lancet.